Lullaloo
Support

How can we help?

My song didn't generate

If a song fails, your credit is automatically returned. Try again, and if it keeps happening, contact us.

I can't log in

Use the same email you signed up with. You can reset your password from the login screen.

A credit didn't appear

Purchases usually credit instantly. If a payment went through but credits didn't arrive, send us your receipt and we'll sort it out.

I want a refund

See our refund policy for what's eligible. Because songs are generated on demand, refunds are limited once generation starts.

How do I share a song?

Open the song in your dashboard and tap 'Share link' to copy a private link you can send to family.

I want to delete my data

You can delete songs from your dashboard. To remove your whole account, contact us and we'll take care of it.

Can't find what you need? Contact our team and we'll help.